Privacy Policy

Last Updated: October 10, 2026

At Zunavello, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://zunavello.com, purchase our products, or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal and Contact Information

• Name

• Email address

• Phone number

• Billing address

• Shipping address

Order and Transaction Information

• Products purchased

• Order history

• Payment and transaction details

• Shipping and delivery information

• Return and refund requests

Payment card information is handled by our payment processing providers. We do not need to receive or store your full payment card number to fulfill your order.

Technical and Usage Information

• IP address

• Browser type

• Device information

• Pages visited

• Website interaction data

• Cookies and similar technologies

Customer Communications

We may also collect information you provide when contacting customer support, submitting inquiries, or communicating with us.

2. How We Use Your Information

We use personal information as necessary to operate our online store, including to:

• Process and fulfill orders

• Arrange shipping and delivery

• Provide customer service

• Process refunds and returns

• Communicate order updates

• Improve our website and shopping experience

• Detect and prevent fraud

• Meet legal and accounting obligations

• Send marketing communications where permitted by law and your preferences

Where required by applicable law, we rely on an appropriate legal basis for each use of personal information, such as performing a contract, complying with legal obligations, legitimate interests, or consent.

3. Shopify and Service Providers

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that allows us to display products, process orders, and operate our online business.

We may share personal information with service providers that support our operations, including:

• Shopify and related e-commerce services

• Payment processors

• Shipping and logistics providers

• Customer support tools

• Website hosting and security providers

• Analytics and marketing providers, if enabled

These providers may process personal information according to their respective roles, contractual obligations, and privacy policies.

For more information about Shopify's privacy practices, visit:

https://www.shopify.com/legal/privacy

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping carts, analyze website performance, and provide advertising features where enabled.

Some cookies may be placed by third-party service providers.

Where required by law, we will request your consent before using non-essential cookies and provide options to manage your preferences.

You may also control certain cookies through your browser settings.

5. Sharing of Personal Information

We do not sell your personal information for money.

We may disclose personal information to service providers, fulfillment partners, professional advisers, or authorities when necessary for legitimate business purposes or legal compliance.

If advertising or analytics services are enabled, certain data disclosures may be treated as "sharing" or "sale" under specific privacy laws, even when no money is exchanged.

Where applicable, we will provide legally required notices and choices concerning these activities.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

We encourage customers to protect their account credentials and contact us if they suspect unauthorized account activity.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, recordkeeping, dispute resolution, fraud prevention, and compliance with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing relies on consent

• Request a portable copy of eligible information

• Opt out of certain targeted advertising or data-sharing activities

Some rights may be subject to legal exceptions.

To submit a privacy-related request, contact us at support@zunavello.com.

We may need to verify your identity before completing certain requests.

9. International Data Transfers

Because we use Shopify and may work with service providers in different countries, personal information may be processed or stored outside your country of residence.

Where required, appropriate safeguards will be used for international transfers of personal information.

10. Marketing Communications

If you subscribe to marketing emails, we may send you information about products, promotions, and store updates.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from marketing messages will not prevent us from sending necessary order or customer service communications.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age at which independent consent is permitted by applicable law.

We do not knowingly collect children's personal information in violation of applicable laws.

If you believe a child has provided personal information improperly, please contact us so we can review the situation.

12. External Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technologies, or legal obligations.

Updates will be published on this page with a revised date.

14. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Zunavello

Website: https://zunavello.com

Email: support@zunavello.com